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Despatch Moving & Storage
Despatch Moving & Storage
554 Hill Street
Southampton, NY
11968
631-329-5601
despatchmovers.com
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By Francesco from Southampton, NY
Posted Jun 12, 2015
Tina FowlerI have had the worst experience ever with PYB the staff are unlpuefhl and abrupt apart from taking ages to get through. I damaged my phone coming out of hospital after an operation. I thought that's ok I have it covered so no need to worry. It is now 3 weeks after and endless phone calls to PYB they made me get POP from Orange, fair enough I thought,I then rung them back and was told that because my phone was replaced under warranty I would need a document from Apple, I drove a long way to the shop to get this and even had a manager on from the genius bar speaking to PYB who told them my phone was replaced under warranty by them and that it would not have been a refurbished phone as they do not do them. PYB still insist that the phone was refurbished and so is not insurable. I am now a cancer patient without a phone which is my main point of contact. I will never use them again and would not recommend them to anyone. http://qxxiknlz.com [url=http://whnlewhtdbj.com]whnlewhtdbj[/url] [link=http://mhaqympxq.com]mhaqympxq[/link] 
By Etienne from Southampton, NY
Posted Jun 11, 2015
LornaHi there alan, I;m glad you got yours sorted. I'm hvanig an awful time with them, took 2 weeks to arrange the 3 way call, was told all was good and that i would be contacted for payment of my excess within 48 hrs, no call. I kept chasing and yesterday they finally took the payment and told me my new iphone would be with me in 24hrs, i was so happy, then when I asked to change the delivery address Kelvin' noticed that in fact my claim had been declined!! I had been robbed at knifepoint in Vegas, in broad daylight, was a horrific experience, so following the incident I spent almost 4 hrs with the police, then slept briefly before asking the hotel if I could make calls. They informed me that they could not authorise me to make international calls, but i could use a computer. I emailed my dad and he contacted all relevant parties. So 8 hrs time difference + 4 hrs with police. According to their policy you must contact the provider within 12 hrs not taking into account time difference. I was not claiming the unauthorised calls made just the phone!!I feel that they have been very unhelpful, awful to get hold of, and won't help me, robbed in Vegas and now robbed by them! What if I had been hurt and in hospital would they still make me keep to the '12 hour rule'?Any help or ideas?Lorna x
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